• Richard Davignon

The Client-Centric Contractor Partnership

Updated: Aug 23, 2019

What is this wizardry we speak of?

We want great partnerships with the construction managers and contractors we work with. Why? Because we all work to the same goal, to deliver value to our customers and to get the most impressive end result possible with the resources available. Just this week, it came up in conversation “We don’t want to get in bed with a contractor on a project and then find out its’ trouble”. You know what we mean.

We believe that our contractors are a valuable contributing partner in figuring out how to build “the thing” with us! And we actually WANT the contractors design input! We are not fans of grinding contractors down at tender. We think ‘value engineering’ is an oxymoron. We know that our clients don’t want to dream and put themselves out there only to be told that life is a compromise. After months of consideration and possibilities, clients are forced to choose between limiting factors that taint and diminish their expectations. Cost, time or quality? Too late in the game clients find out they can only have 2 out of the 3, so which are they? Who wants to make that call? Not our clients.

“Bidding is an antiquated process with no relationship value.”

The value of the partnership is many fold, as a construction manager you get to hear first-hand the goals and reasoning of the customers, of the architect and of the consultants. Contractors get to develop a relationship with us where we share in the criteria and aspirations of the project. We know that through the early process they will add value to the discussion, buy into the vision and anticipate the construction requirements of what the design sets out. This is far more valuable than later being perceived as the adversary or naysayer.

As partners, we want to learn about their business and their core values and believe it or not, we tailor our drawings to dovetail into their methodologies and construction management practices. What’s the point of a detailed drawing or a plan drafted in a certain way if the trades or your estimators don’t work that way? Why do work that requires interpretation and alteration?

“Ultimately, we as a team need to convey, evaluate and plan the project so that it realizes the vision, is on time, is on budget and is nothing less than amazing.

We believe that not only is it possible to set design guidelines, but it is also possible to set future revision guidelines against which decisions can be evaluated. What are the sacred cows that the design and the management of the project need to manoeuver around? What are the table stakes? As partners we need contractors to draft that path with us, yes – we think they need to be given a chance from the very onset to work towards a goal with us as design partners, instead of being handed over a project and being forced to promise an outcome without being involved in the ‘buy-in’. The whole point is to make it happen!

How can a project be planned and executed if those involved in the execution and delivery are not involved from the beginning? This is how we like to work if we can help it and we hope to find construction partners that are looking for the same experience.

Richard Davignon, Principal, Architect Davignon Martin Architecture + Interior Design

#business #architecture #relationships #contractor #interiordesign